6ixty8ight Privacy Policy — User Personal Data Protection
This Privacy Policy explains how 6ixty8ight collects, stores, uses, and protects the personal information of users in Malaysia. We are committed to handling your privacy with care and responsibility at all times.
Information We Collect
When you register or use the 6ixty8ight platform, we may collect the following categories of personal information:
- Account information: full name, email address, phone number, date of birth, and encrypted password.
- Identity verification (KYC) information: a copy of your IC or passport, and a verification selfie — collected to fulfil account verification requirements.
- Local financial information: deposit and withdrawal details in Malaysian Ringgit (RM/MYR), local bank account numbers, and eWallet information used for transactions.
- Device and browser data: IP address, browser type, operating system, device model, and access log data recorded automatically when you visit the platform.
- Usage data: records of in-platform activity such as games played, betting markets selected, session duration, and interactions with platform features.
All information is collected only for purposes relevant to the platform's operations and is never gathered in excess of what is necessary.
How We Use Your Information
Information collected by 6ixty8ight is used solely for the following purposes:
- Processing account registrations and verifying user identities in accordance with established KYC procedures.
- Processing MYR deposits and withdrawals securely and accurately.
- Delivering a personalised user experience, including tailored game recommendations and promotions.
- Contacting users regarding account matters, transaction confirmations, or customer support responses.
- Detecting and preventing fraud, account misuse, or any activity that violates the platform's Terms & Conditions.
- Complying with legal obligations and the requirements of relevant Malaysian authorities.
6ixty8ight will not use your information for third-party marketing purposes without your explicit consent.
Cookie Usage & Session Tracking
The 6ixty8ight platform uses cookies and similar tracking technologies to enhance the user experience. The following types of cookies are used:
- Essential cookies: required for core platform functions such as login sessions and account security. Cannot be disabled.
- Performance cookies: collects anonymised data on how users interact with the platform, helping us identify technical issues and improve load speeds.
- Preference cookies: stores your language, currency, and display preferences so your experience stays consistent across every visit.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your login functionality and account security.
Data Storage & Security Measures
All personal data of 6ixty8ight users is stored on servers protected with industry-standard encryption. Our security measures include:
- Data encryption in transit using TLS protocol to ensure information cannot be intercepted during transmission.
- Strict access controls — only authorised staff may access users' personal data, and every access is logged for audit purposes.
- Continuous monitoring of system activity for suspicious behaviour to detect and address security threats promptly.
- Regular security audits conducted by our technical team to ensure the platform infrastructure remains up to date and secure.
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Once that period has lapsed, your data will be securely deleted.
Sharing Information with Third Parties
6ixty8ight does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, in certain circumstances, information may be shared with:
- Payment service providers: approved financial institutions and payment gateways to securely process your MYR deposits and withdrawals.
- Technical service providers: technology companies that assist in operating the platform infrastructure, subject to strict confidentiality agreements.
- Legal authorities or Malaysian enforcement bodies where required by law or a valid court order.
All third parties involved in processing 6ixty8ight user data are required to uphold data protection standards equivalent to those set out in this policy.
User Rights, Policy Changes & How to Contact Us
As a 6ixty8ight platform user, you have the following rights regarding your personal data:
- Right to Access: you may request a copy of the personal information we hold about you at any time.
- Right to Rectification: if your information is inaccurate or out of date, you have the right to request that we update it promptly.
- Right to Erasure: under certain circumstances, you may request that we delete your personal data, subject to any legal obligations that prevent immediate deletion.
- Right to Object: you may object to the processing of your data for specific purposes, and we will assess such requests accordingly.
Privacy Policy Changes: 6ixty8ight reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or their registered email. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
Contact Us: For any enquiries relating to data privacy, access requests, or data deletion, please contact the 6ixty8ight customer support team via email: [email protected]. You may also refer to FAQ us for further guidance on account and privacy matters.
Questions About Your Account Data or Privacy?
The 6ixty8ight team is ready to assist with any enquiries related to privacy, account verification, or personal data requests. Contact us or visit the FAQ for more information.