6ixty8ight Responsible Gaming — A Self-Control Guide for Malaysian Users

The Platform's Commitment to Responsible Gaming

6ixty8ight is fully committed to ensuring that the online entertainment experience we provide remains a relaxing and enjoyable activity — not a source of stress, financial hardship, or addiction. We recognise that a small number of users may struggle to manage their gaming habits, and that is precisely why we take this responsibility seriously.

As a platform operating exclusively for the Malaysian market, 6ixty8ight provides a range of tools and resources to help users make informed decisions about their gaming activity. We encourage all users to familiarise themselves with these guidelines and use them to maintain a healthy balance.

Recognising the Signs of At-Risk Behaviour

It is important for users to recognise early signs that gaming may be starting to have a negative impact on daily life. Signs to watch out for include:

• Playing longer or spending more money than originally planned.
• Feeling restless, anxious, or uneasy when unable to play for a while.
• Using money set aside for essential expenses — such as rent, food, or bills — for gaming purposes.
• Attempting to recover losses by continuing to play more ("chasing losses").
• Concealing gaming activity from family members or close friends.
• Gaming begins to interfere with daily responsibilities such as work, studies, or personal relationships.

If you recognise any of the above signs in yourself, we encourage you to take immediate action using the self-control tools provided by 6ixty8ight, or to seek help from a professional.

Self-Control Features on the Platform

6ixty8ight provides several self-control features that users can access at any time through their account settings:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits in RM to control how much you load into your account. Limits take effect immediately once set and can only be increased after a designated waiting period.
• Cooling-Off Period: If you feel you need a break, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, logging in to your account for any betting activity will not be permitted.
• Self-Exclusion: For users who need more serious measures, our self-exclusion feature allows you to temporarily close your account for an extended period. While a self-exclusion is active, any attempt to reopen the account will be processed through a careful procedure designed to protect your decision.

To activate any of the above features, please log in to your account and visit the security settings section, or contact our customer support team directly at [email protected].

Minor Protection

6ixty8ight takes seriously its responsibility to ensure the platform remains inaccessible to anyone under the age of 18. The protective measures we have in place include:

• Age verification is mandatory during the account registration process — every new account must confirm a valid date of birth.
• A KYC process requiring valid identity document verification before any withdrawal can be processed.
• Any account suspected of being owned or used by a minor will be suspended immediately pending a full verification process.

We also encourage parents and guardians to talk to their children about online safety and to ensure that shared devices have appropriate parental controls in place to prevent accidental access to online gaming platforms.